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Tips & FAQ

Questions that customers often have, the first question is most common.

Ways To Avoid Costly Data Recovery

Backup Your Files to Avoid Costly Data Recovery, many individuals and businesses lose important files as a result of hard drive failure. These files include photos,… and etc. Online data storage is another source for data storage which is secure and no worries about hardware failure.

The Best Anti Virus Software For PC Windows & Mac – A Perspective Answer

The Best Antivirus Software For PC Windows & Mac is what you decide it is. Windows come with a good anti virus application that is updated often with defenses against the latest virus signatures.

Methods Of Recovering Data From A Hard Drive

So what are the methods of recovering data? This depends on the who is doing it. There are many methods but the best method is the one that yield the best results for you.

Frequently Asked Questions

How long will my repair/service take?

We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realize how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will offer a fixed price for the fiks-it services, for example, if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge $45 dollars labor which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your fiks-it services will cost before we complete the work.

Why would I want to use you when I could go to a big brand high street store?

Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turn around fiks quickly, we don’t send anything away to service centers and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Can you replace cracked/damaged laptop screens?

Absolutely, we fiks laptop screens all the time and it’s much less expensive than buying a new laptop. Contact Us for a quick quote and can normally replace your screen within 2 days.

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We understand how important personal data is. Your data is always protected. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.

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